that is disappointing to hear. the PSX controller was extremely awkward to me then, and somehow it never felt much better. OH! There have been worse controllers, but none that haunted me for 14 years.
also was the deciding factor when I bought the Xbox consoles. I loved the Sega Dreamcast controller, it was my favorite to date. (There was a grey madcatz DC controller with blue rubber grips, but still). The Xbox improved on those and that matters to me.